{"id":7027,"date":"2026-04-17T13:36:40","date_gmt":"2026-04-17T17:36:40","guid":{"rendered":"https:\/\/ambiancebp.com\/questions-frequentes\/"},"modified":"2026-04-17T13:44:37","modified_gmt":"2026-04-17T17:44:37","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ambiancebp.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n
<\/div>\n\n\n

Frequently asked questions<\/h1>\n\n\n
<\/div>\n\n\n\n
\n
\n

Location and opening hours<\/h2>\n\n\n
\n\n
\n
\n

\n Where are you located? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

We are located at :<\/span>1600 Louis Bl\u00e9riot<\/a> (Corner of J. A. Bombardier) <\/span>Boucherville, QC J4B 0K8<\/span><\/p>\n

\u00a0<\/p>\n

You can easily find us and visit our indoor and outdoor showrooms to explore our wide range of landscaping products. Our knowledgeable staff is ready to assist you with any questions you may have.<\/span><\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n What are your opening hours? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Our opening hours are as follows:<\/span><\/p>\n

Monday to Friday = 6:30 AM – 6:00 PM
\nSaturday = 6:30 AM – 3:00 PM<\/p>\n<\/div>\n

We are closed on Sundays and public holidays. Feel free to visit us during these hours to explore our wide range of landscaping products and speak with our knowledgeable staff.<\/span><\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Can I visit your showroom to see the products? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Absolutely! We have extensive indoor and outdoor showrooms where you can explore our full range of landscaping products. Visiting our showrooms allows you to see and touch the quality of our materials, and our knowledgeable staff will be on hand to answer any questions you may have and help you choose the best products for your project. We welcome both individual customers and contractors to visit and get inspired by our presentations.<\/span><\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Do I need an appointment to visit the showroom? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Although an appointment is not mandatory, we prioritize those who have one during our visits. Contact us to schedule an appointment<\/a>.<\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n How can I share my experience with AmbianceBP? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

We appreciate your feedback and would love to hear about your experience with AmbianceBP. Your opinions help us improve our services and help other customers make informed decisions. Please take a moment to share your experience on our Google Reviews page<\/a>.<\/span> . We welcome your ideas and opinions!<\/span><\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n \n\n\n<\/div><\/div>\n\n\n\n

\n

Delivery, ordering and installation<\/h2>\n\n\n
\n\n
\n
\n

\n Do you offer delivery services for your products? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Yes, we provide delivery services for all our products. Our team ensures that your orders are delivered quickly and safely to the address you specify. Delivery costs may vary according to distance and order size.<\/span><\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Can you install the products I buy? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

We don’t offer installation services ourselves, but we do have solid relationships with the best landscapers on the South Shore of Montreal and in Boucherville. By filling in our form, we’ll put you in touch with the 3 best landscapers in your area, ensuring you receive expert advice and quality workmanship for your project.<\/span><\/p>\n

Find your landscaper now<\/span><\/a><\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Can I order your products online? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

No, we voluntarily allow orders to be placed in person or by phone to ensure that you get the right product and quantity for your needs.
\nOur team is well equipped to guide you through your projects and provide personalized assistance, ensuring you make the best choices for your landscaping needs. <\/span><\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n \n\n\n<\/div><\/div>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n
\n
\n

Polymer sand<\/h2>\n\n\n
\n\n
\n
\n

\n Can I put new polymer sand on top of old sand? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

It is possible to add a new layer of polymer sand over the old one, but certain conditions must be met. The old sand must be in good condition, firmly attached and the surface thoroughly cleaned before application. If the old sand is deteriorated, cracked or unstable, it is preferable to remove it completely before applying the new layer to ensure a long-lasting installation. <\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Does polymer sand stop ants? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Polymeric sand is excellent for limiting ant damage. Although no solution is 100% effective, polymer sand offers far superior protection against ant invasion than traditional sand. <\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Does polymer sand prevent weeds? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Polymeric sand creates a highly effective barrier to weed growth. Its dense, compact structure, once hardened, considerably limits access to the nutrients and light that seeds need to germinate. Although no solution is 100% effective, particularly if seeds are deposited on the surface, polymer sand offers far superior protection against weed invasion than traditional sand. <\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n How deep should the polymer sand be? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

The recommended depth of polymer sand should correspond to approximately 3\/4 of the height of the paver, which generally translates into a depth of between 1.5 and 4 cm, depending on the type of paver used. Insufficient depth can compromise stability, while excessive depth can affect the curing process. <\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Why won’t my polymer sand harden? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Inadequate curing of polymer sand can be caused by a number of factors: insufficient water during activation, low temperatures during installation, exposure to rain during the drying period, or the use of an out-of-date or incorrectly stored product. <\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Will the water flow through the polymer sand? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Polymer sand forms a microporous structure that allows controlled infiltration of water. Although permeable, the flow rate is significantly slower than that of traditional sand. <\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n \n\n\n<\/div><\/div>\n\n\n\n

\n

Exterior works of art<\/h2>\n\n\n
\n\n
\n
\n

\n Can I order custom artwork? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Absolutely, you can supply your own images for printing and choose the size and finish you want.<\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Can the artworks be installed outdoors? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Absolutely! Art-Dooring works are specially designed for outdoor use, 365 days a year.<\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n

\n
\n

\n Is there a promotional code? <\/h3>\n \n \n <\/svg>\n <\/div>\n
\n

\n

Absolutely, use code ABP<\/strong> to get free delivery and packaging.<\/p>\n <\/p>\n <\/div>\n <\/article>\n\n\n \n\n\n<\/div><\/div>\n<\/div>\n\n\n\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

Location and opening hours Delivery, ordering and installation Polymer sand Exterior works of art<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7027","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/pages\/7027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/comments?post=7027"}],"version-history":[{"count":2,"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/pages\/7027\/revisions"}],"predecessor-version":[{"id":7030,"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/pages\/7027\/revisions\/7030"}],"wp:attachment":[{"href":"https:\/\/ambiancebp.com\/en\/wp-json\/wp\/v2\/media?parent=7027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}